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Find answers to common questions or get in touch with our support team
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Frequently Asked Questions
How do I generate my first recipe?
After completing onboarding, go to the Home screen and tap "Generate Recipe." Choose your meal type (breakfast, lunch, dinner, or snack) and the AI will create a personalized recipe in seconds. Make sure you have at least 1 Munchie available.
Can I change my dietary preferences after onboarding?
Yes! Go to Settings → Your Preferences to update your dietary preferences, allergens, disliked ingredients, and nutrition targets at any time. Changes will apply to all future recipe generations.
Why isn't a recipe generating?
Common causes: (1) You've run out of Munchies - check your balance on the Home screen. (2) No internet connection - recipe generation requires internet. (3) App needs updating - check for updates in your app store. If issues persist, contact support.
How do I cancel my subscription?
Go to Settings → Subscription → Manage Subscription → Cancel Subscription. Follow the prompts to confirm. You'll retain access until the end of your current billing period, and all your saved recipes remain accessible forever.
Can I share recipes with family or friends?
Currently, recipes are saved to your personal account only. We're exploring sharing features for future updates. You can manually share recipe details by screenshot or copying ingredients/instructions.
What should I do if a recipe has incorrect nutrition information?
While our AI strives for accuracy, errors can occasionally occur. Please report any incorrect nutrition facts by rating the recipe low and providing feedback. Our team reviews these reports and continuously improves the AI. If you need immediate assistance, contact support with the recipe name.
How do I earn bonus Munchies?
Earn bonus Munchies by: (1) Unlocking achievements (e.g., cooking your first recipe, maintaining streaks), (2) Completing weekly check-ins, (3) Reaching milestones in your cooking journey. Check the Progress tab to see available achievements and rewards.
Is Loma available on Android and iOS?
Loma will be available on both iOS (App Store) and Android (Google Play) at launch. Sign up at the bottom of our homepage to be notified when we go live.
Can I use Loma offline?
Once recipes are generated, you can view and cook them offline. However, generating NEW recipes requires an internet connection since the AI processing happens in the cloud.
How accurate are the cooking times?
Cooking times are estimates based on typical conditions. Actual times may vary depending on your equipment, ingredient variations, and cooking experience. We recommend using the times as guidelines and checking for doneness visually.