How can we help?

After completing onboarding, go to the Home screen and tap "Create Recipe." Choose your meal type (breakfast, lunch, dinner, or snack) and Loma will craft a personalized recipe in seconds. Make sure you have at least 1 Munchie available.

Yes! Go to Settings → Your Preferences to update your dietary preferences, allergens, disliked ingredients, and nutrition targets at any time. Changes will apply to all future recipes.

Common causes: (1) You've run out of Munchies - check your balance on the Home screen. (2) No internet connection - recipe creation requires internet. (3) App needs updating - check for updates in your app store. If issues persist, contact support.

Go to Settings → Subscription → Manage Subscription → Cancel Subscription. Follow the prompts to confirm. You'll retain access until the end of your current billing period, and all your saved recipes remain accessible forever.

Open any recipe from your Recipe Book and tap the "Share" button. You can choose to share it publicly to the Loma community feed, directly with specific friends, or keep it private. Shared recipes can be liked and commented on by others.

While Loma strives for accuracy, errors can occasionally occur. Please report any incorrect nutrition facts by rating the recipe low and providing feedback. Our team reviews these reports and continuously improves the system. If you need immediate assistance, contact support with the recipe name.

Earn bonus Munchies by: (1) Unlocking achievements (e.g., cooking your first recipe, maintaining streaks), (2) Completing weekly check-ins, (3) Reaching milestones in your cooking journey. Check the Progress tab to see available achievements and rewards.

Loma is now available on iOS! Download it from the App Store. Android (Google Play) coming soon.

Once recipes are created, you can view and cook them offline. However, creating NEW recipes requires an internet connection since recipe processing happens in the cloud.

When you choose a recipe, tap "Send to Instacart" to automatically add all ingredients with correct quantities to your Instacart cart. You'll be redirected to the Instacart app where you can review, edit, and complete your order for delivery or pickup.

Yes, you need an active Instacart account to use the shopping integration. If you don't have one, you can sign up for free at instacart.com or through the Instacart app. Loma integrates seamlessly once you're logged in.

No! Instacart integration is included free with your subscription. You only pay for groceries through Instacart at their normal prices, plus any delivery or service fees they charge. Loma doesn't add any additional fees for using this feature.

Absolutely! Once ingredients are in your Instacart cart, you have full control. You can change quantities, swap brands, add extra items, or remove anything you don't need. The Instacart cart functions exactly like any other Instacart order.

Go to the Social tab and tap "Find Friends." You can search by username, email, or phone number. You can also share your unique friend code from your profile. Once you send a friend request and they accept, you'll see each other's shared recipes in your feeds.

Yes! When sharing a recipe, you can choose "Private" (only you can see it), "Friends Only" (only your friends can see it), or "Public" (visible to all Loma users). You can change privacy settings for any recipe at any time from the recipe details page.

Yes! Open any shared recipe and tap on the like count to see a list of everyone who liked it. You'll also receive notifications when someone likes or comments on your recipes (you can adjust notification settings in Settings).

Go to Settings → Language & Region → Select Language. Choose from 10 languages: English, Spanish, French, German, Portuguese, Chinese (Simplified), Japanese, Russian, Hindi, Arabic, or Bengali. All recipes, instructions, and app text will update immediately to your chosen language.

Yes! All Loma features (recipe creation, Instacart integration, social feed, progress tracking, and more) are fully functional in all 10 supported languages. Recipes are generated in your selected language with culturally appropriate meals and ingredients.

Yes! Go to Settings → Language & Region → Measurement System. Choose between Metric (grams, ml, cm) or Imperial (ounces, cups, inches). All recipes will display measurements in your preferred system. You can switch anytime and existing recipes will update automatically.

Loma has 3 achievement tiers: (1) Recipe Explorer (beginner) - unlocked by creating your first recipes and exploring features, (2) Streak Master (intermediate) - earned by maintaining cooking streaks and consistency, (3) Kitchen Conqueror (advanced) - achieved by reaching major milestones and mastering all features. Each tier unlocks bonus Munchies and special badges.

Cooking times are estimates based on typical conditions. Actual times may vary depending on your equipment, ingredient variations, and cooking experience. We recommend using the times as guidelines and checking for doneness visually.