How can we help?

After completing onboarding, go to the Home screen and tap "Create Recipe." Choose your meal type (breakfast, lunch, dinner, or snack) and Loma will craft a personalized recipe in seconds. Make sure you have at least 1 Munchie available.

Yes! Go to Settings → Your Preferences to update your dietary preferences, allergens, disliked ingredients, and nutrition targets at any time. Changes will apply to all future recipes.

Common causes: (1) You've run out of Munchies - check your balance on the Home screen. (2) No internet connection - recipe creation requires internet. (3) App needs updating - check for updates in your app store. If issues persist, contact support.

Go to Settings → Subscription → Manage Subscription → Cancel Subscription. Follow the prompts to confirm. You'll retain access until the end of your current billing period, and all your saved recipes remain accessible forever.

Currently, recipes are saved to your personal account only. We're exploring sharing features for future updates. You can manually share recipe details by screenshot or copying ingredients/instructions.

While Loma strives for accuracy, errors can occasionally occur. Please report any incorrect nutrition facts by rating the recipe low and providing feedback. Our team reviews these reports and continuously improves the system. If you need immediate assistance, contact support with the recipe name.

Earn bonus Munchies by: (1) Unlocking achievements (e.g., cooking your first recipe, maintaining streaks), (2) Completing weekly check-ins, (3) Reaching milestones in your cooking journey. Check the Progress tab to see available achievements and rewards.

Loma is now available on iOS! Download it from the App Store. Android (Google Play) coming soon.

Once recipes are created, you can view and cook them offline. However, creating NEW recipes requires an internet connection since recipe processing happens in the cloud.

Cooking times are estimates based on typical conditions. Actual times may vary depending on your equipment, ingredient variations, and cooking experience. We recommend using the times as guidelines and checking for doneness visually.